By in Plant News

Speedy Hire Launches Same Day Delivery Service Nationally

Newton-le-Willows, Merseyside, May 2nd, 2018 – Speedy Hire, a provider of tools and equipment hire and services, has announced the national roll-out of Capital Commitment. Capital Commitment is a customer service promise that Speedy first launched in January 2018 throughout London and within the M25.

The service promise, which is unique in the hire industry, guarantees customers a same day delivery service on any of Speedy’s top 50 products anywhere in the UK when ordered before 3pm. If Speedy fails to deliver against this promise, customers will be granted one week’s hire free. To date, Speedy has not failed on a single delivery and now wants to make this service available to customers from across its more than 200 depots, nationally.

Russell Down, chief executive, Speedy Hire Plc, said: “We know we have the infrastructure in place and the equipment and manpower available to deliver on our service commitment to our customers. Our results in London and the M25 have exceeded our expectations and we now want all our customers to benefit from this across the UK.

“As a company, we have an unwavering focus on the customer and we are dedicated to putting service at the heart of everything we do. This focus lies at the heart of our Capital Commitment initiative. Its success has given us the confidence to expand the benefits it brings to our customers nationwide.”

Companies across the UK are taking up the Speedy offer. Graham Edgell, group procurement and sustainability director from construction company, Morgan Sindall, says: “This same day guarantee has been another welcome step forwards from Speedy in putting customers first and underpinning it with a tangible commitment to their own depots to meet expectations consistently, in an industry often let down by promises that do not materialise.”

“We are delighted that our customers have embraced this service promise,” Down adds. “Morgan Sindall is an excellent partner and is representative of our customers who are telling us that when they want equipment, they need it to be delivered on the same day. We have now provided them with a guarantee that we can meet their requirements.”

The Capital Commitment initiative applies to all customer deliveries within the UK.  It is applicable across Speedy’s top 50 listed products, which include a range of items from a 57MM vibrating high frequency poker to a large electric dehumidifier and from a heavy duty electric rotary hammer drill to 2-stroke cut off saw.

For further information and full details of terms and conditions, please visit www.speedyservices.com.

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